Reviews
Impressed by customer service
Like some other reviewers, I had Davis Instruments stations previously, but they'd become too expensive. I bought my first WS-0310 in Jan 2021 and really liked the colorful, easy-to-read display. I didn't have any trouble setting up the Wi-Fi (I used my laptop's browser, not the App), and other than the batteries being a little loose when the cover was closed, I was happy with the system. (I wadded up some plastic before closing the battery cover to firmly hold the batteries in place now).
In Jan 2023 I bought another system, mainly to get a 2nd console for the bedroom, and I used the new outdoor sensor unit. Even though the display unit is now at V2, both the new and the older one receive and display the data perfectly. I only upload to Weathercloud.net from the newer console.
Last week I noticed that the Sunlight reading was way off. On a late Spring day with no clouds in the sky, it was reading between 25 and 80 W/m² when the actual value should have been around 1200. The UV reading was still 7 or 8, so it wasn't affected.
I eventually saw that the Sunlight reading would jump back and forth between 1200 and some ridiculously low value every time the display updated (every 16 seconds). When I contacted tech support and showed them a video of the extreme fluctuation, they sent me a new sensor unit right away.
I'm happy to say that everything's working again, and they reached out to me today to make sure the replacement unit solved the problem. I thought that was worth writing about here :)
In Jan 2023 I bought another system, mainly to get a 2nd console for the bedroom, and I used the new outdoor sensor unit. Even though the display unit is now at V2, both the new and the older one receive and display the data perfectly. I only upload to Weathercloud.net from the newer console.
Last week I noticed that the Sunlight reading was way off. On a late Spring day with no clouds in the sky, it was reading between 25 and 80 W/m² when the actual value should have been around 1200. The UV reading was still 7 or 8, so it wasn't affected.
I eventually saw that the Sunlight reading would jump back and forth between 1200 and some ridiculously low value every time the display updated (every 16 seconds). When I contacted tech support and showed them a video of the extreme fluctuation, they sent me a new sensor unit right away.
I'm happy to say that everything's working again, and they reached out to me today to make sure the replacement unit solved the problem. I thought that was worth writing about here :)
08/06/2023
Popular searches
Cell Service Trail Camera
Trail Cameras With Cell Service
Security Camera Install Service
Security Camera With Cell Service
Security Cameras With Cellular Service
Memory Card Recovery Service
Trail Camera With Subscription Service
Home Security Camera Installation Service
Sandisk Memory Card Service Center
Professional Voice Recording Service Uk