Reviews
Good tripod Broke soon after I received it but great customer service to replace broken part.
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Good overall feels sturdy but the glue or whatever holds the the main swivel head came loose now it won't tighten Down and not move so now of it gets bump it will move very aggrevating doing ASTRO will this problem I would like to get a replacement tube sent out if I can get the company to replace it otherwise will have to return it for something different tonight was only the 2nd time using it... Updating this as of December 4th I have contacted their customer service department and it seems as they will replace the defective part out of good faith which pleases me very much very much I haven't got a tracking number or anything yet so I guess it's still up in the air. This is my January 6th update I received a replacement part from the company on January 2nd Seems as if the part is gonna work as it should haven't got to test it yet I'll do I'll do final review after I get a few uses out of it. Also the company did not give me a hard time about sending out a replacement they were rather easy to work with everything had to be done through email And the part was sent directly from China so it took a little longer to get but at least I didn't have to send the entire tripod back.
Good overall feels sturdy but the glue or whatever holds the the main swivel head came loose now it won't tighten Down and not move so now of it gets bump it will move very aggrevating doing ASTRO will this problem I would like to get a replacement tube sent out if I can get the company to replace it otherwise will have to return it for something different tonight was only the 2nd time using it... Updating this as of December 4th I have contacted their customer service department and it seems as they will replace the defective part out of good faith which pleases me very much very much I haven't got a tracking number or anything yet so I guess it's still up in the air. This is my January 6th update I received a replacement part from the company on January 2nd Seems as if the part is gonna work as it should haven't got to test it yet I'll do I'll do final review after I get a few uses out of it. Also the company did not give me a hard time about sending out a replacement they were rather easy to work with everything had to be done through email And the part was sent directly from China so it took a little longer to get but at least I didn't have to send the entire tripod back.
30/07/2024