Reviews
First one had a button malfunction, but customer service QUICKLY resolved issue!
The first one that we had had the dimmer button malfunction to where the camera light at the end of the borescope wouldn't dim or turn off. I messaged K&F Concept, who gave me the phone number to K&F Concept. I called the following Monday after speaking to K&F Concept, because K&F Concept wasn't open over the weekend. They proceeded to video chat with me, so that I could go over what was happening with the camera, and to go over a couple of different ways to try to fix the camera, such as resetting, etc. After none of the troubleshooting procedures worked, K&F Concept sent me out a new camera/screen that arrived on Thursday that week.Wonderful customer service, and I would highly recommend purchasing from them.
24/04/2021