First remove and reset the device on the APP, and then configure the device again through the APP. 

It is recommended to insert and unplug the SD card after the power is turned off, and check whether the SD card is available normally and whether it is in FAT32 format. When the mobile phone network or the device network is unstable, the APP will also prompt that the SD card cannot be recognized. 

Check whether the network signal is too weak. You can place the camera near the router. If it still doesn't work, it is recommended to reset the camera and add it again. 

Resetting the device only resets the network settings of the camera, but cannot change the configuration on the APP. To delete the camera, you must log in to the APP to delete. 

After the addition fails, it is recommended to restart the device or power off the device, and then try to add it. 

1. Please make sure that your mobile phone is connected to a router in the 2.4GHz band. 2. Make sure the Wi-Fi password is correct. 3. Make sure the Wi-Fi signal is stable where you are 4. Only supports mobile terminals, not computers and tablet connection devices 

According to the status of the device indicator, you can determine the reason and solution for the failure of the distribution network, please correspond one by one. 1. Before adding a device, make sure that the device is in the red light flashing state slowly (twice per second), if the indicator light is abnormal, please restore the device to factory settings (long press and hold the reset button of the device until you hear a beep sound. let go). 2. The device does not support 5GHz WiFi, please make sure that the phone is connected to 2.4GHz WiFi when adding the device. 3. The WiFi password must be entered correctly, paying special attention to complex special characters. 4. Note that the current WiFi network is smooth, it is recommended to restart the router and try. 

Support local storage, up to 128GB memory card; support cloud storage (about 15 days for 64GB) (about 23 days for 128GB) When it is full, it will be automatically overwritten and cleared. 

The main purpose is to determine the wifi signal strength, open the APP and there is an "installation guide" to detect the wifi signal strength to ensure that the location is suitable for installing the camera. It is recommended that the network signal reach more than 80%. 

IP66 waterproof grade, outdoor use can be rainproof but not directly soaked in water