Connecting to weather underground is the first thing you need to do. Set that up first. You will see how to do this in the instructions. When you go through the set up on the WU (weather underground) you will not find this product so pick other. Continue to set it up, and make sure you SAVE or print, or write down the sign on and password because you will need it for the next step. This is the only way to get your device online.