Shipping & Delivery
Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.
You can purchase your items online, shipping is free on most orders (Remote areas require additional shipping charges, calculated by weight.). Processing time 1-2 business days. K&F Concept will use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price, and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items, and the time of day you place your order. Affected by Covid-19, there will be some delay in the delivery.
Sometimes International transportation is more complicated, and the time limit may be affected by natural disasters, political issues, holidays, custom processes, etc and the delivery time offered below is estimated based on the packages delivered in the past 2-3 months, only for reference.Affected by Covid-19 and hot shopping seasons at year-end such as Black Friday, there will be some delivery delays.
No additional tax on our products.
K&F Concept offers free shipping services to Australia and New Zealand.
Cost
| Service | Delivery Time | Cost per Shipment |
| Free Delivery | About 7-15 days (Business days) | $0 |
| Express Delivery | About 3-7 days (Business days) | Calculated by weight |
| Australia Express (Ship to the AU only) | About 3-5 days (Business days) | A$9.99 |
About Tax
No additional tax on our products. In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Delivery Time Exceeded
International shipping might experience delays due to covid-19. If your order is delayed, please contact us via email at claire@kentfaith.com or contact us at +86 0755 2899 2551, we will check the situation with the transportation company in time. Thanks for your understanding and support.